As you probably already know, there will be a new way of working as we adhere to the current safety regulations and new standards of operation. This might mean that some of the appointments, already booked in for the next few weeks, will have to be re-scheduled as we have a lot of back-log to catch up on. We need to prioritise urgent patients, who’ve had pain during lock-down. Some slots are only available for vulnerable patients as well, so please, bare with us and we will try to accommodate everyone according to their needs.
The ‘patient journey’ to and inside the practice will be slightly different now and here is a short video to explain you what it will look like:
We realised that not all patients were getting the regular updates by email or text message while we were closed. The reason for this would be that you have opted out of that way of correspondence in your GDPR assessment in the past. We are only sending informational emails and texts regarding the current situation and it is really important for us to have your up to date, active details, so we can communicate easier and organise our pre-visit risk assessments. We will not send you any marketing information at this point. If you would like to opt in into those ways of correspondence (email, text message), please, email us your preference and we’ll update it for you. You can always opt out in the future if you wish.
Our email is firstname.lastname@example.org
We regularly update our website at www.puredentalsolutions.co.uk and Facebook page- Pure Dental Solutions. You can keep an eye on those for fresh information.
We really appreciate your understanding and ongoing patience. We are trying to do everything we can to accommodate you and keep the practice going in the safest possible way.
Thank you very much for your support and see you soon!
We know that choosing the right dentist is a very important decision, and we know that everyone is individual and needs personal treatment. If you would like to ask us any questions about our service we would love to hear from you.